# Booking emails

> The confirmation, reminder and owner alert Sydbar sends for each booking, in your business's brand.

Source: https://sydbar.app/docs/booking-emails

## What gets sent

| Email | To | When |
| --- | --- | --- |
| Confirmation | The guest | Right after they book |
| Reminder | The guest | A day before the call |
| New booking alert | You | Right after they book |

The guest's emails use your business's brand: the logo and color from your [signature](/docs/signatures), over a landscape photo. They show the time in the guest's own time zone, a Google Meet button when the page adds one, and an add-to-calendar link. Your alert has the guest's name, email and note.

## Replies

Booking emails come from a Sydbar address with your business's name ("{Business} via Sydbar"), so they work with any mailbox. When the guest replies, it goes to your business's mailbox. Reply to the alert to reach the guest.

## Each email goes once

Each email is sent at most once per booking. A business sends up to 200 booking emails in any 24 hours.

## When they're off

The Booking screen says whether booking emails are on. They need Sydbar's email service set up on the server. When it isn't: "Booking emails are off until Sydbar's email service is set up. Guests still get Google's calendar invite."